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Surprises in Irish 3G Competition
The Telecommunications Regulator fulfilled her ambition to
foster competition in the Irish telecoms market by awarding
Hutchison Whampoa the nationwide 'A' licence in the 3G competition.
Irish consumers will be the ultimate winners from this decision
as the two incumbent giants will be finally faced with a significant,
well resourced rival.
John Whelan at Alatto, an Irish consultancy that has worked
for 3G operators throughout Europe and Asia, offers the following
perspectives on the Irish situation.
Background
The first 3G licences were awarded in Finland in March 1999.
Since then over 100 3G licences have been awarded in 26 countries
earning governments over US$112 billion in revenues. Nevertheless
the 3G market is very much in its infancy. Foma, the world's
first commercial 3G network which launched in Japan in October
2001, has only just passed the 100,000 user benchmark. A number
of key technical issues remain to be resolved. In particular,
3G's initial patchy deployment means that smooth switching
from UMTS to GSM networks will be vital. However, this "hard
handover" remains poorly tested. In addition, dual-mode
handsets will not be available in mass market quantities until
the middle of 2003. Indeed, the lack of handsets has resulted
in a spate of launch postponements in the past 2 weeks alone
by leading operators including Hutchison 3G (UK), SingTel
(Singapore) and Sonera (Finland).
Prospects for 3G Operators in Ireland
That only 3 bidders competed for 4 licences demonstrates the
challenges that a small country such as Ireland with a low
population and very low population density poses for mobile
operators. 3G services will not appear in Ireland until 2005
at the earliest. By that stage, all 3 operators will have
at least a year's experience of marketing and delivering services
in other countries and 3G handsets will be more widely available.
Ironically, the delay in awarding the licences has worked
to operators' advantage in a number of ways - not only are
licence fees more realistic than other markets but all 3 operators
can observe and learn from the mistakes made elsewhere.
Network Rollout
Protests by environmentalists pose a significant threat to
network rollout. As 3G operates at higher frequencies which
do not travel as far as GSM, a higher density of transmitters
are required. However, we believe that 3G antennae may be
exempted from the Planning and Development Regulations Bill
2001 which came into force in 11 January 2002. If this proves
to be the case, planning permission will not be required which
would greatly facilitate network rollout.
Whither Meteor?
I would not be surprised if Meteor were acquired by Hutchison
to give it an immediate foothold in the market. Meteor currently
has 80% population coverage but has struggled to acquire customers.
In March Meteor declined to participate in the UMTS tender
process. Moreover, Meteor's US based parent company Western
Wireless, has experienced a difficult year with its share
price falling by some 93%. It is questionable whether it has
the resources or patience to build a profitable business in
Ireland and a trade sale could be a very attractive option.
The
Revenue Potential
The failure of WAP and GPRS have demonstrated operators' inability
to launch new data services to the mass market. It is to be
hoped that 3G marketing and branding strategies will focus
on customer benefits rather than the technology. Few if any
customers will acquire an expensive 3G handset for its own
sake. Instead they will pay for the enhanced communication,
entertainment, empowerment and time savings it promises.
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A debate has centered on the identity of the "killer app"
for 3G. I believe that there isn't a single "killer app"
for 3G. Instead, customer insight and segmentation are necessary
to identify applications that will appeal to different customer
segments and sub-segments.
Voice communication will continue to be the biggest driver of
revenue. As the quality of UMTS voice communication is on par
with landlines many users will opt for 3g phones in preference
to landlines.
Some of the data applications that I believe are most likely
to succeed include:
:: Entertainment services and multimedia messaging for the youth
market.
:: Lucrative niche applications like gambling, adult content.
:: M-commerce (using mobile device as payment mechanism).
:: Access to corporate e-mail, enterprise applications and databases
for business users.
Licence holders should not fall into the trap of simply replicating
the same content in Ireland as in the UK. The World cup is a
timely reminder that content does not necessarily transfer across
the Irish Sea.
Operators in Ireland have been slow to encourage and reward
content providers with the result that there is little quality
content available to WAP or GPRS users. It is a short sighted
approach as without compelling content there is no reason why
end-users should pay for these services.
A lot can be learned from Japan where equitable revenue-sharing
arrangements have fostered a vibrant content development industry.
Everyone wins with this approach. Customers have access to numerous
services, the application provider receives revenue if the service
is attractive to end-users and the operator receives revenue
both from airtime and a portion of the service charge.
Notes to Editors:
Fast facts on the Irish market:
:: There are 2.97 million mobile subscribers in Ireland. This
represents a 77% penetration rate.
:: On average, Irish mobile users send 62 SMS messages per month.
This is significantly higher than the European average reflecting
the relative youth of the population.
:: Mobile operators in Ireland have among the highest Average
Revenue Per User in Europe.
:: With 57% of mobile users, Vodafone is the dominant player
in the market. 02 is next with 40% of the market and Meteor
lags in third place with 3%.
:: Population: 3,838,9001 [1]
:: Gross Value Added per person: €21,17112 [2]
:: Cost of licences: €175 million (calculated using the
standard industry discount rate of 9%).
:: Licence fee per head of population: €49.59
Notes:
[1] Central Statistics Office, Population and Migration Estimates,
April 2001
[2] Central Statistics Office, County Incomes and Regional GDP
1999. GVA is the same concept as GDP. GVA is shown at basic
prices which excludes product taxes and includes product subsidies.
About
Alatto
Alatto Technologies Limited is a leading supplier of consultancy
on revenue generating services and applications in the wireless
space.
Alatto
is a privately funded company based in Dublin, Ireland and was
founded in 1999. Clients include leading 2G and 3G telcos in
Europe and Asia, suppliers of mobile applications, System Integrators
and enabling technology companies. For further details, please
visit www.alatto.com
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